Terms of Service

Effective: September 18, 2026

This website is operated under the Chin Rubs trading name. By using the site or placing an order, you agree to these terms together with our Shipping, Returns and Privacy policies.

Store use

You must use the store lawfully and must not interfere with its security or operation. You must be legally able to enter a purchase agreement in your jurisdiction or have appropriate parent or guardian involvement.

Products and sizing

Please read the product description, size guide and care instructions before ordering. Measure the widest part of each paw while your dog is standing and select the size that accommodates the largest measurement. Product colours may appear slightly different across screens.

Orders and payment

Prices, currency, shipping charges and taxes collected by us are displayed before payment. An order is accepted when we send an order confirmation. If we cannot fulfil an order, we will contact you and provide the refund or other remedy required by law.

Promotions

Promotions apply only to the qualifying products, dates and conditions shown with the offer. Discounts cannot be exchanged for cash and may not combine unless stated.

Shipping, returns and refunds

Our Shipping & Delivery and Returns & Refunds pages form part of these terms. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.

Product use

Use the socks under appropriate supervision, check the fit regularly and remove them if your dog appears uncomfortable. The socks are an everyday accessory and are not a substitute for veterinary advice or specialist protective equipment.

Contact

Questions about an order or these terms can be sent to support@chinrubs.com.